About Us - Pet-Cards

Who We Are

Pet-Cards is a multidisciplinary team of designers, engineers, and logistics specialists dedicated to crafting meaningful, sustainable keepsakes for people who love their pets. We obsess over thoughtful details—from materials and print quality to fulfillment—so every Pet-Card arrives ready to be treasured.

Mission Statement – Pet-Cards

At Pet-Cards, our mission is to strengthen the bond between people and their pets by creating personalized, meaningful, and innovative collectible stickers and digital cromos. We combine creativity, technology, and compassion to deliver high-quality experiences that celebrate every pet’s unique story while promoting responsible pet ownership and animal welfare.

Our Vision

We are lifelong lovers and advocates of pets. Pet-Cards promotes companion animals without distinction beyond love—we celebrate every pet’s story regardless of breed, and we proudly include a dedicated section for non-purebred pets. Our mission is to foster meaningful interaction among pet owners across many countries, building a caring, respectful community around responsible pet stewardship.

Through our products and platforms, we highlight kind, dignified treatment of animals and encourage practices that nurture their well-being. It’s our way to reciprocate the companionship and affection they give us every day. We believe memories matter, and honoring that bond helps make the world gentler for pets and people alike.

🐾 Frequently Asked Questions (FAQ) – Pet-Cards

What is Pet-Cards?

Pet-Cards is a creative platform where pet lovers celebrate their companions through collectible stickers (cromos) — physical and digital — featuring real pets submitted by users worldwide.

Are Pet-Cards actual plastic cards?

No. We produce collectible stickers, not ID cards. We offer two formats: • Personalized Physical Albums & Stickers — available worldwide via Amazon.com and also on our official website. • Digital Stickers & Albums — available worldwide on our official website.

What’s the difference between the physical and digital collections?

The physical album (The Pet-Cards Golden Book) is a printed, fully personalized sticker book featuring selected pets and the buyer’s photo on the cover (if a high-resolution photo with the pet was provided). The digital album is an interactive online experience. Fill pages to win prizes; complete the entire digital album to receive a free physical Golden Book plus additional gifts, and an invitation to the Awards Ceremony in Miami, FL (Aug 2026). Both feature the same pets, though the physical edition includes fewer pets per breed.

Can my pet appear in the Pet-Cards collection?

Yes! Submissions for the Official Album 2025–2026 are free and open worldwide. Selection considers photo quality (high resolution), diversity, and design needs.

How do I submit my pet’s photo?

1) Accept the disclaimer. 2) Choose species (dog, cat, bird, other). 3) Choose the breed; if mixed, select “Mixed or Other Breeds.” 4) Upload at least one high-resolution photo following our specs (optional video up to 26s, MP4). 5) Provide your name, email, and optional phone number.

Why do you ask for a phone number? Is it required?

Phone number is optional but recommended for faster updates via text if your pet is selected, if we need clarifications, or for design approvals. We never share your number or use it for marketing without consent.

Does submitting a photo cost anything?

No. Uploading photos is 100% free and does not imply a purchase obligation.

Photo & Video Specifications

File type: JPEG or PNG, up to 10 MB (high resolution).
Lighting: Natural or soft; avoid harsh shadows.
Framing: The pet’s face and the owner’s face must both be clearly visible.
Background: Plain/neutral or outdoor; avoid clutter.
Avoid: Blurry, low-res, heavily filtered or cropped images.
Orientation: Landscape or portrait; keep both faces fully visible.
Video: MP4 up to 26 seconds.
AI-generated photos are not accepted.

Who can participate?

Global participation. Digital collecting is available worldwide; personalized physical albums are available worldwide via Amazon.com (website orders are fulfilled in the U.S.).

Where can I buy the physical album and stickers?

On Amazon.com (worldwide availability) and also on our official website.

Can users outside the U.S. collect stickers?

Yes. Digital stickers and the digital album are available worldwide on our website, including safe trading between collectors.

How do I collect digital stickers?

Buy digital packs on our website; once opened, new stickers appear automatically in your digital album. You can also trade them with other users.

Do I need to buy something to submit my pet?

No. Submission is free and independent from any purchase.

How can I purchase stickers or albums?

• Physical: Amazon.com (worldwide) and our website. • Digital: Worldwide on our official site.

What payment methods are accepted?

Major credit/debit cards, PayPal, and regional options depending on your location.

Are digital purchases refundable?

Digital products are non-refundable once opened. If a technical issue occurs, contact support and we’ll help.

Where do you ship physical products?

Orders placed on Amazon.com ship worldwide (per Amazon’s coverage). Orders placed on our website currently ship within the United States.

How are physical orders shipped?

Orders via Amazon.com are fulfilled by Amazon. Orders on our website are processed by our U.S. distribution partner.

How can I track my physical order?

You’ll receive a confirmation email and tracking number once shipped.

Is my information safe?

Yes. We use encrypted systems and never share your data with third parties.

Will you send me marketing messages?

Only if you give explicit permission. We may email or text you (if you opted in) for important updates.

Support and response times

Contact us via the site form or at support@pet-cards.com. Typical response: 48 hours (Mon–Fri, 9 AM–6 PM EST).

How often do you release new albums?

Annually. The next is the 2026–2027 Album.

Can I share my sticker on social media?

Yes! Selected pets receive a shareable digital version.

Do you collaborate with shelters, pet stores, or veterinarians?

Yes — email ideas@pet-cards.com for partnerships and wholesale options.

Summary of Key Points

Submitting your pet is free.
Phone number is optional; used only for submission-related texts.
Physical albums: available worldwide via Amazon.com; website orders ship within the U.S.
Digital experience: available worldwide.
Photos must show both the pet’s and owner’s faces; AI-generated photos are not accepted; videos up to 26s (MP4).